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Privacy Policy

Privacy Policy

Last updated: 13/10/2025
 

If you have any questions or concerns regarding your data or this privacy policy, please contact 10978469 Canada Inc DBA Free Attic at info@freeattic.ca, call us at 647-725-2555, or submit a request using our contact form.

 

Your privacy is important to us. This Privacy Policy explains how 10978469 Canada Inc DBA Free Attic collects, uses, shares, and protects your personal information when you visit our website or interact with our services. By using our services, you agree to the terms of this policy.

 

1. Information We Collect

 

We may collect the following types of information:

 

  • Contact Information: Name, email address, phone number, and mailing address.
  • Payment Information: Credit card details and billing address (only when required for transactions).
  • Other Information: Any information voluntarily provided through online forms, surveys, email, SMS, service contracts, or in-person communications

2. How We Collect Information

 

We collect information through website forms (contact forms, scheduling forms, registration forms), email, SMS, phone communications, service agreements, customer support interactions, and in-person consultations

 

3. How We Use Your Information

 

We use your information to provide insulation, mold treatment, ventilation, and home efficiency services; process payments, transactions, invoices, and quotes; schedule and confirm appointments; send delivery, installation, or account-related notifications; respond to questions or support inquiries; and improve our services, website, and customer experience.

 

4. Do We Share Your Information? 

 

We do not sell or share your personal information with third parties for marketing or promotional purposes. Any necessary sharing for operational reasons (such as payment processing) never includes mobile opt-in data or SMS consent information. Your mobile number and SMS consent are never shared with third parties. We do not transfer your personal data to any external organizations under any circumstances.


5. Opt-Out Options

 

You can opt out of communications at any time:

 

  • SMS: Text STOP to 647-725-2555 to unsubscribe.
  • Email: Click the unsubscribe link at the bottom of any email or email us at info@freeattic.ca

After unsubscribing, you will receive a final confirmation message, and your number will be removed within 24 hours. You can text HELP to 647-725-2555 for assistance and receive our contact details.


6. Data Security

 

You have the right to access, update, or request deletion of your personal information. To make a request, contact us at info@freeattic.ca or 647-725-2555. 

Mailing Address: 10271 Yonge St #336, Richmond Hill, ON L4C 3B5.


7. Data Security

 

We take reasonable measures to protect your personal information through encryption, secure storage, and restricted access. However, no electronic system is entirely secure. We have strict policies and security measures in place to prevent unauthorized access, use, or sharing of your information.


8. Changes to This Policy

 

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date.


Data Sharing

  • Customer data is not shared with 3rd parties for promotional or marketing purposes
  • Mobile opt-in and consent are never shared with anyone for any purpose.
  • Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging Terms and Conditions (SMS Policy)

 

Types of Messages You Will Receive:

 

You will receive account notifications and promotional offers via SMS. By providing your phone number and agreeing to receive texts, you consent to receive text messages from 10978469 Canada Inc DBA Free Attic, from 647-725-2555 regarding account notification, customer care, delivery notification. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 647-725-2555 or info@freeattic.ca. Mobile opt-in information is never shared with third parties.

 

Message Frequency and Rates:

 

Message frequency varies based on your service activity. You may receive messages periodically, such as a few times per month. Message and data rates may apply. You may receive messages periodically. Message frequency varies.


Opt-Out Instructions:

 

Reply STOP to 647-725-2555 at any time to unsubscribe. You may also contact us at info@freeattic.ca or 647-725-2555. After you opt out, you will receive a final confirmation message and no further texts.


HELP and Customer Support:

 

Reply HELP to 647-725-2555 to receive assistance. You may also contact us at 647-725-2555 or info@freeattic.ca.


Data Sharing (SMS Compliance):

 

Customer mobile numbers and SMS opt-in data are never shared with any third party. Customer data is not shared for advertising or marketing purposes. All mobile consent data remains private and confidential.


Contact Us:

 

If you have any questions or concerns regarding your data or this privacy policy, please contact 10978469 Canada Inc DBA Free Attic at info@freeattic.ca, call us at 647-725-2555, or submit a request using our contact form.

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